Calling for more action: The state of transparency in the UK

Did you know that British consumers and businesses paid a staggering £5.6 billion in 2022 alone just by sending and spending money abroad? The main culprit? Hidden fees in exchange rates.⁠ But here's the good news: we're fighting to change that. Let's help make price transparency the norm and change the law.

Continue reading

The British public lost £5.6 billion in a single year when sending or spending money abroad.

The British public lost £5.6 billion in a single year when sending or spending money abroad. Even worse, they were totally unaware of it.  The problem is simple: banks and foreign exchange providers can currently bury hidden costs in the exchange rate offered to individuals and small businesses. They do this by offering their customers a significantly inferior exchange rate than the ‘real’ exchange rate at the time - the so-called ‘mid market rate’ - and pocketing the difference, all the while advertising their service as ‘no fee’ or ‘0% commission’.

Continue reading